Friday, July 2, 2004

Urrrrggggg

That's Cayla's sound of frustration.

That's what I said when I found out my emails had been disabled by my esteemed ISP.

Yesterday I called to cancel Frontier Choices since I'm not using the options. They offered to take $20 off my bill for six months if I would keep it for that time. I agreed. Several times during the conversation I repeated that I wanted to keep my DSL.

Today I checked my email and found my accounts were disable. My web pages were gone. I called tech support. They said I asked to delete my account. NOT!

GRRR. It's all back, I think. I have to go to work, so I can't follow through and check on everything. GRRR.

Customer Service.

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